While there have been issues to resolve for a small group of our users everyone who has an active annual support and upgrade subscription and all one-time upgrade purchasers have been sent their software updates.
Not sure if you have an annual support and upgrade subscription? Visit our online support center, log in and click the "My Organization" menu option. Your annual support subscription status along with other important information about your eRAMP software license will be displayed. While there please update any organization information that is missing or incorrect. For items you cannot change please submit a ticket with the correct information and a support staff member will get back to you right away.
If there are any licensed eRAMP users who do not have an active annual support subscription or have not purchased a one-time update and would like to update their current eRAMP software please visit our support center and submit a request for software. Go to www.OnCyberlink.com or click this link to go now. To purchase or renew your annual support and upgrade subscription click the link below for your version of eRAMP:
eRAMP Standard with Access Database
eRAMPSQL/Enterprise with SQL Database
For more information about eRAMP Version 10 please contact our support center.
In addition to releasing version 10 we also added a new section to our website called Cyberlink University. Cyber U is a page with new training videos featuring Amy. Amy adds a more active touch to a basic training video. Amy will literally walk you through using various features of eRAMP. From setup to how to's Amy will point out features, functions and explain how things work. If you have not visited Cyber U please click this link and take a quick look: Go to Cyber U now. Come back and visit often as we will be adding new videos all the time.
We thank all our Cyberlink Software Solutions, Inc. customer for their past patronage. We look forward to our next eRAMP release with new features and added benefits through our software solutions.
Thank you,
Greg, Michael and our entire development team
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